MORTAL KOMBAT X For Xbox One (US)
MORTAL KOMBAT X For Xbox One (US) is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: Free
- Same Day Delivery: 1 KD
- Orders Below 10 KD (Within 24 Hours): 1.5 KD
- Express Delivery (90–180 min): 2.9 KD (Available before 08:00 PM)
- Ultra Delivery (30–90 min): 3.9 KD
(Available before 08:00 PM) - Ali Sabah Al Salim (Om Al Haiman), Sabah Al
Ahmed, Al Metla'a Areas: 5 KD - Digital Cards: Delivered for free
directly via SMS
Available from 11:00 am to 08:00 pm (Friday starting at 2:00
pm). Deliveries after 8 pm will be scheduled for next-day delivery.
Please note: Shipping policies and prices are
subject to change.
Care information
Care information
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Mortal Kombat X is NetherRealm Studios' next-generation evolution of the world's fighting franchise — combining unparalleled cinematic presentation with bold new gameplay innovations. Set 25 years after the events of Mortal Kombat 9, MKX introduces a new generation of fighters alongside returning fan favorites, all battling for the fate of Outworld and Earthrealm in a brutally cinematic story mode.
For the first time in the franchise, every character comes with multiple distinct variations — each changing the character's move set, tools, and overall strategy in meaningful ways. Whether you favor an aggressive rushdown variant or a more calculated zoning playstyle, MKX gives you the power to make every fighter truly your own. Signature X-Ray attacks, devastating Fatalities, and the most visceral visuals in fighting game history make this the definitive next-gen Mortal Kombat experience.
Key Features
- Multiple Character Variations — A First for the Franchise — For the first time in Mortal Kombat history, every playable character has multiple selectable variations — each dramatically altering their moveset, special abilities, and strategic role. A single character like Scorpion or Sub-Zero can be played in three completely different ways, adding extraordinary depth and replayability to every matchup.
- Unparalleled Cinematic Story Mode — NetherRealm's signature story mode returns — more epic, more cinematic, and more emotionally charged than ever. Set 25 years after MK9, the story introduces the next generation of warriors — including Cassie Cage, Takeda, Jacqui Briggs, and Kung Jin — fighting alongside and against legendary veterans like Scorpion, Sub-Zero, and Johnny Cage.
- Brutal Fatalities and X-Ray Attacks — Mortal Kombat X raises the bar for visceral finishing moves with an all-new roster of character-specific Fatalities — each more creative and shocking than anything seen in previous entries. X-Ray attacks return as devastating super moves that deal massive damage while showcasing brutal bone-crunching visual effects.
- Diverse Roster of Fighters — MKX features a wide roster of both returning legends and brand-new fighters — including Scorpion, Sub-Zero, Liu Kang, Kitana, Johnny Cage, Sonya, Kano, and new additions like Cassie Cage, D'Vorah, Ferra/Torr, Ermac, and guest characters. Each fighter brings a completely unique combat identity.
- Deep Online and Local Multiplayer — Challenge players worldwide in ranked and casual online matches, or face friends in local versus mode. The Living Towers feature delivers constantly changing challenge towers with unique modifiers — ensuring fresh competitive content every hour, day, and week.
Technical Specs
| Title | Mortal Kombat X |
| Platform | Xbox One |
| Genre | Fighting / Action |
| Developer | NetherRealm Studios |
| Publisher | Warner Bros. Games |
| Region | US (North America) |
| Players | 1–2 (Local) + Online Multiplayer |
| Rating | ESRB M (Mature 17+) |
| Format | Physical Disc |
| Franchise | Mortal Kombat — #1 Fighting Franchise |
| Developer Studio | NetherRealm Studios |
| Character Variations | 3 selectable variations per character — alters moveset and strategy |
| Story Mode | Cinematic — set 25 years after MK9 |
| New Characters | Cassie Cage, D'Vorah, Ferra/Torr, Kung Jin, Takeda & more |
| Returning Fighters | Scorpion, Sub-Zero, Liu Kang, Kitana, Johnny Cage & more |
| Signature Moves | Fatalities, X-Ray attacks, Brutalities |
| Online Features | Ranked matches, casual play, Living Towers challenges |
| Supported Languages | EN, FR, IT, DE, ES, PL, PT, RU |
| Xbox Series X/S | Compatible via backwards compatibility |
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
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Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
