Level Up is partnered with over 200 trusted brands to provide you with an exceptional online shopping and selling experience. Our platform is designed to assist you in growing your business, regardless of whether you're starting out or expanding an established brand, with seamless payment options, extensive marketing channels, and round-the-clock customer support.

Kuwait's Ministry of Commerce and Ministry of Interior mandate this verification to guard against fraud and safeguard your personal information.

Yes. We only request it once for identity verification, and all data is handled securely in accordance with Kuwaiti data protection laws.

No. For security reasons, the payment card must belong to the account holder. Mismatched payment details may cause orders to be cancelled and additional verification may be required.

For first-time digital card buyers, we will call to confirm your identity, phone number, and address before processing your order if the entered details are not clear.

Report the incident to your bank immediately and open a dispute. Digital card codes are delivered instantly and cannot be cancelled or refunded once sent.

Verifying your physical presence is a legal requirement to prevent fraudulent transactions.

Orders with false information will be blocked, and we may report the issue to the authorities.

The digital code is your responsibility once you receive it. Please avoid sharing it with untrusted parties.

Only trusted partners or government authorities are authorized to share your data as per legal requirements.

Digital cards are non-refundable and non-exchangeable once the code is delivered.

We may need to hold orders for verification if we see suspicious activity or incomplete information.

Official emails are only sent from the @level-up.gg domain, so keep an eye out for phishing attempts from other addresses.

Make sure your account is protected with a strong password, enable email verification, and avoid sharing your login details or OTP.

If suspicion of fraud, mismatched data, or payment problems are present, orders may be automatically cancelled.

Confirming that your information and payment method are accurate means you take full legal responsibility for using the card.