Turtle Beach PlayTrek Travel Case For Nintendo Switch 2 - Donkey Kong Design
Turtle Beach PlayTrek Travel Case For Nintendo Switch 2 - Donkey Kong Design is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: Free
- Same Day Delivery: 1 KD
- Express Delivery (within 3 hours): 2.9 KD
Available from 11:00 am to 08:00 pm (Friday starting at 2:00 pm) - Digital Cards: Delivered for free directly via SMS
Deliveries after 5 pm will be scheduled for next-day delivery.
Please note: Shipping policies and prices are subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Overview
Key Features
- Officially Licensed by Nintendo -- Built to Nintendo's Standards: The PlayTrek Travel Case carries official Nintendo licensing for Nintendo Switch 2, Nintendo Switch, and Nintendo Switch OLED Model. You get a product that meets Nintendo's own quality and fit requirements — not a generic third-party approximation.
- EVA Molded Shell -- Hard Protection Against Real Impact: The rigid EVA molded structure holds its shape under pressure and absorbs impact from drops and knocks. It does not flex or compress the way soft cases do, so your console stays protected even when your bag takes a hit.
- TPU-Coated Polyester Exterior -- Extra Layer of Surface Protection: The TPU coating on the outside resists scuffs, moisture, and surface scratches. It keeps the case looking clean after daily use while adding a layer of protection between the shell and whatever it rubs against in your bag.
- Padded Interior Screen Flap -- Scratch-Free Every Time You Open It: The soft padded flap sits directly over the console screen when the case is closed. It prevents the screen from contacting the shell interior and eliminates micro-scratches that build up over time with unpadded cases.
- Game Card Storage for Up to 12 Cards -- Your Library Travels With You: The built-in game card slots hold up to 12 physical game cards inside the case. You do not need a separate card holder or worry about loose cards rattling around in your bag.
- Zippered Mesh Pocket -- Organized Space for Small Accessories: The interior mesh pocket zips shut and keeps cables, earbuds, and small accessories separated from the console. Everything stays in place when the case is in your bag and easy to find when you open it.
- Carrying Handle -- Grab and Go Without a Bag: The built-in handle lets you carry the case on its own without needing a bag or backpack. It is sized for a comfortable grip and stays out of the way when you are not using it.
- Multi-Generation Compatibility -- Works Across All Switch Models: The PlayTrek Travel Case fits Nintendo Switch 2, Nintendo Switch, and Nintendo Switch OLED Model. One case covers your current and previous console without needing to buy a new one when you upgrade.
Technical Specifications
| Compatible Consoles | Nintendo Switch 2, Nintendo Switch, Nintendo Switch OLED Model |
| Licensing | Officially licensed by Nintendo |
| Shell Material | EVA molded hard shell |
| Exterior Coating | TPU-coated polyester |
| Interior Flap | Padded screen protection flap |
| Game Card Slots | Up to 12 cards |
| Accessory Pocket | Zippered interior mesh pocket |
| Carrying Handle | Yes — built-in |
| Dimensions (W x H x D) | 300mm x 155mm x 58mm (11.81" x 6.10" x 2.28") |
| Weight | 378g / 0.83 lbs |
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
