Saints Row Criminal Customs Edition Xbox Series X
Saints Row Criminal Customs Edition Xbox Series X is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery is free, Same Day Delivery costs 1 KD
- Express Delivery within 2 hours is available for 2.9 KD (from 11:00 am to 10:00 pm, with Friday starting at 2:00 pm).
- Digital Cards are delivered for free directly to your email.
- Deliveries after 6 pm will be scheduled for next-day delivery. Please note, our
- Shipping policies and prices are subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Saints Row: Criminal Customs Edition for Xbox Series X delivers the full reboot of the iconic open-world franchise with added bonus content. Set in the fictional city of Santo Ileso, you build your own criminal empire from scratch with explosive action, wild characters, and full customization. This edition includes exclusive cosmetics and vehicle skins to help you dominate the streets in style.
Key Features
- Build Your Empire – Take control of Santo Ileso as you grow from small-time to kingpin.
- Full Customization – Customize your boss, vehicles, weapons, and crew with deep creative options.
- Chaotic Open World – Complete missions, side hustles, and dynamic events in nine unique districts.
- Co-Op Mode – Jump into seamless drop-in/drop-out 2-player online co-op.
- Exclusive Criminal Customs Content – Get unique vehicle and outfit skins included with this edition.

Gameplay Enhancements
- Enhanced Combat – Use melee, firearms, gadgets, and takedowns with fast, fluid mechanics.
- Rebuilt from the Ground Up – All-new story, characters, and setting focused on player-driven freedom.
- Territory Control – Take over districts, build ventures, and earn passive income.
- Modern Visuals – Optimized for Xbox Series X with faster load times and high-resolution graphics.

Technical Specifications
- Platform: Xbox Series X
- Edition: Criminal Customs Edition
- Resolution: Up to 4K Ultra HD
- Frame Rate: Targeting 60fps (performance mode available)
- Game Modes: Single-player, Online Co-op (2 players)
- Storage Required: Approx. 50–60GB
- Audio/Language: English, with subtitle options
- Internet: Required for co-op and updates
User Benefits
- Complete Creative Control – Design your criminal, crew, and style exactly how you want
- Action with Humor – Mix of over-the-top gameplay with story-driven fun
- Next-Gen Ready – Optimized for Xbox Series X hardware
- Bonus In-Game Items – Stand out with exclusive Criminal Customs cosmetics
Compatibility
- Compatible with Xbox Series X only
- Not playable on Xbox One
- Supports Xbox Live for online multiplayer
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.