PS5 Silent Hill Townfall Day One Edition (EU)
PS5 Silent Hill Townfall Day One Edition (EU) is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: 1 KD For Orders Below 25KD Free For above
- Same Day Delivery: 1.9 KD
- Express Delivery (90–180 min): 2.9 KD (Available before 08:00 PM)
- Ultra Delivery (30–90 min): 3.9 KD
(Available before 08:00 PM) - Ali Sabah Al Salim (Om Al Haiman), Sabah Al
Ahmed, Al Metla'a Areas: 5 KD - Digital Cards: Delivered for free
directly via SMS
Available from 11:00 am to 08:00 pm (Friday starting at 5:00
pm). Deliveries after 8 pm will be scheduled for next-day delivery.
Please note: Shipping policies and prices are
subject to change.
Care information
Care information
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PS5 Silent Hill Townfall Day One Edition (EU) delivers an intense first-person psychological horror experience set in the fog-covered town of St. Amelia.
Play as Simon Ordell, who is called back to St. Amelia to “put things right.” Explore deserted streets and shorelines swallowed by fog while following fragmented clues, confronting terrifying creatures, and uncovering the disturbing connections between Simon, the town, and its former inhabitants.
Survival depends on careful exploration, strategic movement, selective confrontation, and close attention to the environment. A portable television known as the CRTV becomes an essential tool for detecting nearby threats, tuning into unstable analogue signals, and uncovering narrative clues hidden throughout the world.
Technical Specifications
| Product | Silent Hill: Townfall Day One Edition |
| Platform | PlayStation 5 |
| Region | EU |
| Genre | Psychological Horror |
| Perspective | First-Person |
| Game Mode | Single Player |
| Gameplay Style | Exploration, Stealth, Combat and Narrative Puzzles |
| Main Character | Simon Ordell |
| Setting | St. Amelia |
| Special Gameplay Device | CRTV Portable Television |
| Story Outcomes | Multiple Endings Based on Player Actions |
Key Features
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Intense First-Person Horror
Experience Silent Hill from an immersive first-person perspective with limited visibility, claustrophobic environments, and psychological horror that constantly challenges your perception of reality. -
Atmospheric Exploration
Explore the fog-covered streets and shorelines of St. Amelia while discovering fragmented clues and uncovering the disturbing truth behind the town. -
CRTV Portable Television
Use the CRTV to tune into unstable analogue signals, locate narrative clues, and detect threats hiding nearby.
-
Strategic Stealth and Combat
Avoid danger whenever possible, confront enemies when necessary, and carefully choose how to survive encounters that can escalate without warning.
-
Narrative with Consequences
Your choices and actions influence how the story develops, leading to multiple possible outcomes and endings.
User Benefits
-
Immersive Horror Experience
The first-person perspective brings players closer to the environments, enemies, and psychological tension. -
Strategic Survival Gameplay
Encourages careful decision-making by combining stealth, exploration, combat, and environmental awareness. -
Deep Narrative
Discover Simon's history and his connection to St. Amelia through environmental storytelling and hidden clues. -
Dynamic Encounters
Unpredictable threats keep exploration tense while forcing players to decide when to fight and when to avoid danger. -
Multiple Story Outcomes
Player decisions influence the story and can lead to different endings.
Included Items
- PS5 Silent Hill: Townfall Day One Edition (EU).
- Package contents may vary according to the Day One Edition supplied.
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
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1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
