PS5: Lords of the Fallen PAL
PS5: Lords of the Fallen PAL is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery is free, Same Day Delivery costs 1 KD
- Express Delivery within 2 hours is available for 2.9 KD (from 11:00 am to 10:00 pm, with Friday starting at 2:00 pm).
- Digital Cards are delivered for free directly to your email.
- Deliveries after 6 pm will be scheduled for next-day delivery. Please note, our
- Shipping policies and prices are subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Lords of the Fallen for PlayStation 5 is an action RPG that delivers a dark, immersive world where players take on the role of a hero battling against terrifying enemies in a quest to defeat evil. Set in a vast, mysterious world, you’ll explore intricate dungeons, fight brutal monsters, and uncover deep lore. The PAL version for PS5 offers enhanced graphics, smooth performance, and an engaging gameplay experience that keeps you on the edge of your seat throughout your journey.

Key Features:
- Dark, Immersive World: Explore a grim world filled with deep lore, ancient ruins, and terrifying enemies. Every corner holds a new challenge in this vast, atmospheric world.
- Challenging Combat: Engage in brutal, strategic combat using a variety of weapons and abilities. Time your attacks and parries to defeat powerful foes in intense battles.
- Character Progression: Customize your hero with different skill trees and abilities, allowing you to tailor your playstyle and face increasingly difficult enemies.
- Enhanced Visuals: Experience stunning 4K resolution and smooth 60fps gameplay on PS5, with detailed environments and cinematic action sequences.
- PS5 Features: Take advantage of fast loading times, responsive controls, and immersive haptic feedback through the DualSense controller to enhance your experience.

Gameplay Experience:
Lords of the Fallen on PS5 offers a thrilling and challenging adventure as you explore the dark, dangerous world filled with powerful enemies and hidden secrets. The combat is intense, requiring strategy, skill, and precision, while the game’s vast environments are visually stunning and full of surprises. With deep character progression, you’ll build your hero’s abilities and gear to take on increasingly powerful enemies and epic boss fights.

Technical Specifications:
- Platform: PlayStation 5 (PAL version)
- Graphics: 4K resolution with 60fps for smooth and high-definition visuals.
- Controller: DualSense controller compatibility with adaptive triggers and haptic feedback for an immersive experience.
- Performance: Fast loading times powered by PS5’s ultra-high-speed SSD.
- Region/Language Support: PAL version with full localization, including menus, subtitles, and commentary in multiple languages.

REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.