THE DIVISION For PlayStation 4 EU
THE DIVISION For PlayStation 4 EU is backordered and will ship as soon as it is back in stock.
Couldn't load pickup availability
Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: Free
- Same Day Delivery: 1 KD
- Orders Below 10 KD: 1.5 KD, delivered within 24 hours
- Express Delivery: 2.9 KD, delivered within 90–180 minutes, Available before 08:00 PM
- Ultra Delivery: 3.9 KD, delivered within 30–90 minutes, Available before 08:00 PM
- Ali Sabah Al Salim (Om Al Haiman), Sabah Al Ahmed, Al Metla'a Areas: 5 KD
- Digital Cards: Delivered for free directly via SMS
Available from 11:00 AM to 08:00 PM.
Friday delivery starts at 2:00 PM.
Deliveries after 8:00 PM will be scheduled for next-day delivery.
Please note: Shipping policies and prices are subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Defend and rebuild Washington, D.C. after a devastating pandemic in Tom Clancy's The Division 2 — a tactical open world third-person shooter developed by Massive Entertainment and published by Ubisoft. Seven months after the Green Poison virus ravaged New York City, the nation's capital is on the brink of collapse. As a veteran agent of the Strategic Homeland Division, you and your team are the last line of defense. Engage enemies in intense, cover-based firefights where tactical positioning and utility usage make the difference between life and death. Loot and craft cutting-edge gear and learn powerful skills to customize the way you fight, then take things further with Specializations including the long-range marksman, demolition expert, survivalist leader, and more. Team up with up to three other agents for tactical co-op missions where synergy matters, or venture into the Dark Zones for high-stakes PvPvE action. From tense firefights in changing weather to the constant push and pull of factions warring over map control, Washington, D.C. reacts, adapts, and challenges you to survive with every move. Region 2 (R2) edition. Internet connection, Ubisoft Account, PlayStation Network account, and PlayStation Plus subscription required for online multiplayer. 
Specifications
| Title | Tom Clancy's The Division 2 |
| Developer | Massive Entertainment (with Ubisoft Reflections, Red Storm, Ubisoft Annecy, Bucharest & Shanghai) |
| Publisher | Ubisoft |
| Genre | Tactical Third-Person Shooter / Action RPG / Open World |
| Release Date | March 15, 2019 |
| Region | R2 (Region 2 – Europe / Middle East) |
| Engine | Snowdrop |
| Game Type | Online-Only / Live Service |
| Platform | PlayStation 4 (PS5 60fps via update) |
| Players (Co-op) | Up to 4 agents |
| Players (PvP/Raids) | Up to 8 |
| Online Required | Yes – always-online |
| Accounts Required | Internet, Ubisoft Account, PSN Account, PS Plus |
| Format | Blu-ray Disc & Digital Download |
| Setting | Washington, D.C. – open world with diverse environments & landmarks |
| Main Campaign | Full story campaign from Level 1 to Level 30 |
| Specializations | Long-Range Marksman, Demolition Expert, Survivalist Leader & more |
| Dark Zones | PvPvE contested zones with Rogue system |
| Expansion Packs | Warlords of New York (2020), Battle for Brooklyn (2025) — sold separately |
| Live Service | Seasonal content with fresh rewards & challenges |
| Story Missions | Main campaign & side missions across D.C. |
| Co-op Missions | Tactical 4-player co-op with scaling difficulty |
| Endgame | World Tiers, high-stakes missions, dynamic world events |
| Raids | 8-player raids |
| PvP | Dark Zones, Conflict (organized PvP) |
| Control Points | Faction-contested locations with dynamic takeover battles |
| ESRB | M (Mature 17+) |
| Content Descriptors | Blood, Drug Reference, Intense Violence, Strong Language |
Key Features
- Tactical Cover-Based Combat: Engage enemies in intense, cover-based firefights where tactical positioning and utility usage make the difference between life and death. Every encounter demands strategic thinking as you use the environment, gadgets, and team coordination to overcome hostile factions battling for control of Washington, D.C.
- Build the Ultimate Agent: Loot and craft cutting-edge gear and learn powerful skills to customize the way you fight. Take things further with Specializations that define your role in the squad — choose from the long-range marksman, the demolition expert, the survivalist leader, and more, each with unique signature weapons and skill trees.
- Teamwork Saves Lives — 4-Player Co-op: Team up with up to three other agents for tactical co-op missions where synergy matters. Combine Specializations, share resources, and take on dynamic challenges that scale with your squad, creating a deeply rewarding cooperative experience that rewards coordination and teamwork.
- Survive an Ever-Evolving Washington, D.C.: From tense firefights in changing weather to the constant push and pull of factions warring over map control, the city reacts, adapts, and challenges you to survive with every move you make. Explore diverse environments from flooded urban areas to deserted historic landmarks during one of the hottest summers in history.
- Visceral Endgame & Seasonal Content: Reaching max level is just the start. Dive into high-stakes endgame missions, intense PvP battles in the Dark Zones, 8-player raids, and dynamic world events that push your skills and teamwork to the limit. Every season brings fresh rewards and fierce challenges as a live service game with ongoing content updates.
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
