ONIKUMA K19 Gaming Headset – Black
ONIKUMA K19 Gaming Headset – Black is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: 1 KD For Orders Below 25KD Free For above
- Same Day Delivery: 1.9 KD
- Express Delivery (90–180 min): 2.9 KD (Available before 08:00 PM)
- Ultra Delivery (30–90 min): 3.9 KD
(Available before 08:00 PM) - Ali Sabah Al Salim (Om Al Haiman), Sabah Al
Ahmed, Al Metla'a Areas: 5 KD - Digital Cards: Delivered for free
directly via SMS
Available from 11:00 am to 08:00 pm (Friday starting at 2:00
pm). Deliveries after 8 pm will be scheduled for next-day delivery.
Please note: Shipping policies and prices are
subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
ONIKUMA K19 Professional Wired Gaming Headset delivers powerful gaming audio, clear voice communication, and illuminated styling for extended gaming sessions.
The 40mm sound drivers provide detailed audio with strong impact, while the over-ear design, adjustable headband, and soft cushioned earcups offer a comfortable fit during long periods of use.
The omnidirectional boom microphone supports clear team communication, while the integrated controls provide convenient volume and microphone adjustment. The 3.5mm audio connection handles sound and voice, while the USB connector powers the RGB LED lighting.
Technical Specifications
| Brand | ONIKUMA |
| Model | K19 |
| Product Type | Professional Wired Gaming Headset |
| Headphone Fit | Over-Ear |
| Driver Size | 40mm |
| Frequency Response | 15Hz–20kHz |
| Impedance | 32Ω ±15% |
| Sensitivity | 118 ±3dB |
| Headband | Adjustable |
| Ear Cushions | Soft Cushioned Earcups |
| Microphone Type | Boom Microphone |
| Microphone Dimensions | 6 × 5mm |
| Pick-Up Pattern | Omnidirectional |
| Microphone Sensitivity | -36 ±3dB |
| Microphone Impedance | 2.2kΩ |
| Noise Isolation | Supported |
| Microphone Control | In-Line Control |
| Connection Type | Wired |
| Audio Connector | 3.5mm 4-Pole Plug |
| USB Connector | Used to Power the LED Lighting |
| Cable Length | Approximately 2.1m |
| Lighting | RGB LED Backlighting |
| LED Working Voltage | DC 5V |
| In-Line Controls | Volume Adjustment and Microphone Control |
| Compatible Platforms | PC, PlayStation 4, and Xbox |
Key Features
- 40mm drivers deliver detailed and powerful gaming audio.
- Wide frequency response from 15Hz to 20kHz.
- Over-ear design helps improve audio immersion.
- Adjustable headband supports a personalized fit.
- Soft and thick ear cushions support extended gaming sessions.
- Omnidirectional boom microphone for clear voice pickup.
- In-line controls provide quick access to volume and microphone settings.
- RGB LED lighting adds an illuminated gaming appearance.
- 3.5mm audio connection supports multiple gaming platforms.
- Durable wired design with an approximately 2.1m cable.
User Benefits
- Hear game effects and team communication with greater clarity.
- Communicate naturally through the omnidirectional boom microphone.
- Stay comfortable during extended gaming sessions.
- Adjust the headset to suit different head sizes.
- Control the volume and microphone without leaving the game.
- Enjoy stable audio without wireless charging or pairing.
- Connect the headset to compatible consoles and computers.
- Add illuminated styling to your gaming setup with RGB LED lighting.
Included Items
- ONIKUMA K19 Professional Wired Gaming Headset
- Audio Splitter Cable
- User Manual
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
