Naturehike Xinyue Memory Cotton Neck Pillow - Milky – CNK2450WS019
Naturehike Xinyue Memory Cotton Neck Pillow - Milky – CNK2450WS019 is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: 1 KD For Orders Below 25KD Free For above
- Same Day Delivery: 1.9 KD
- Express Delivery (90–180 min): 2.9 KD (Available before 08:00 PM)
- Ultra Delivery (30–90 min): 3.9 KD
(Available before 08:00 PM) - Ali Sabah Al Salim (Om Al Haiman), Sabah Al
Ahmed, Al Metla'a Areas: 5 KD - Digital Cards: Delivered for free
directly via SMS
Available from 11:00 am to 08:00 pm (Friday starting at 5:00
pm). Deliveries after 8 pm will be scheduled for next-day delivery.
Please note: Shipping policies and prices are
subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
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Designed for comfortable rest during travel, this ergonomic neck pillow combines high-density slow-rebound memory foam with a soft, skin-friendly fabric cover. Its supportive construction gently cushions the neck and shoulders, making it suitable for long flights, road trips, office breaks, and everyday relaxation.
The pillow features a 360-degree ergonomic design that adapts to the natural contours of the neck, providing support from multiple angles. Its slow-rebound memory foam helps distribute pressure and maintain comfortable positioning, while the breathable outer fabric offers a soft and pleasant surface during extended use.
Measuring approximately 25 × 21 × 11cm, the pillow weighs around 460g and compresses to a packed size of approximately 15 × 10cm. Its compact construction and included storage bag make it easy to carry during travel. The removable, machine-washable cover also allows convenient cleaning and maintenance.
Technical Specifications
| Brand | Naturehike |
| Series | Xinyue |
| Model Number | CNK2450WS019 |
| Product Type | Memory Foam Travel Neck Pillow |
| Product Name | Xinyue Memory Cotton Neck Pillow |
| Color | Milky |
| Design | 360-Degree Ergonomic Neck Pillow |
| Support Type | Slow-Rebound Memory Foam Support |
| Primary Use | Head and Neck Support During Rest |
| Recommended Uses | Flights, Road Trips, Train Travel, Office Breaks, Camping and Home Relaxation |
| Filling Material | High-Density Slow-Rebound Memory Foam |
| Outer Cover | Soft, Skin-Friendly Breathable Fabric |
| Foam Structure | Pressure-Adaptive Memory Foam |
| Support Design | 360-Degree Ergonomic Neck Support |
| Surface Comfort | Soft and Breathable |
| Rebound Type | Slow Rebound |
| Cover Design | Removable |
| Cover Cleaning | Machine Washable |
| Foam Core Care | Do Not Wash the Inner Foam |
| Storage Design | Compressible with Included Storage Bag |
| Product Dimensions | Approx. 25 × 21 × 11cm |
| Packed Dimensions | Approx. 15 × 10cm |
| Length | 25cm |
| Width | 21cm |
| Height | 11cm |
| Weight | Approx. 460g |
| Portability | Compact and Travel-Friendly |
Key Features
- Comfortable travel neck pillow with high-density memory foam filling.
- Slow-rebound foam gently adapts to the shape of the neck and shoulders.
- 360-degree ergonomic design provides support from multiple angles.
- Pressure-adaptive cushioning for comfortable rest.
- Soft, breathable and skin-friendly outer fabric.
- Supportive foam structure designed to retain its shape.
- Removable cover for convenient cleaning.
- Machine-washable outer cover for easy maintenance.
- Compressible design for compact storage and travel.
- Included storage bag for convenient carrying.
- Approximate dimensions of 25 × 21 × 11cm.
- Suitable for flights, road trips, office breaks and home relaxation.
User Benefits
- Enjoy comfortable neck and shoulder support during long journeys.
- Benefit from slow-rebound foam that adapts to individual neck contours.
- Rest in different positions with the 360-degree support design.
- Experience a soft, breathable fabric surface during extended use.
- Save luggage space by compressing the pillow into its storage bag.
- Remove and wash the outer cover to maintain cleanliness.
- Carry the pillow conveniently during flights, road trips and daily travel.
- Use it for office breaks, camping and relaxation at home.
Included Items
- 1 × Naturehike Xinyue Memory Cotton Neck Pillow – Milky
- 1 × Removable Fabric Cover
- 1 × Storage Bag
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
