DXRacer Master XL Gaming Chair - Red
DXRacer Master XL Gaming Chair - Red is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: Free
- Same Day Delivery: 1 KD
- Orders Below 10 KD: 1.5 KD, delivered within 24 hours
- Express Delivery: 2.9 KD, delivered within 90–180 minutes, Available before 08:00 PM
- Ultra Delivery: 3.9 KD, delivered within 30–90 minutes, Available before 08:00 PM
- Ali Sabah Al Salim (Om Al Haiman), Sabah Al Ahmed, Al Metla'a Areas: 5 KD
- Digital Cards: Delivered for free directly via SMS
Available from 11:00 AM to 08:00 PM.
Friday delivery starts at 2:00 PM.
Deliveries after 8:00 PM will be scheduled for next-day delivery.
Please note: Shipping policies and prices are subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
Payment & Security
Payment methods
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The DXRacer Master XL Gaming Chair — Red is an executive-grade ergonomic gaming chair engineered for all-day comfort at the Plus/XL scale. It combines 4D integrated lumbar support with height and depth adjustment, a curved memory foam headrest with three height settings, modular swappable seat cushion, 4D adjustable armrests, Class 4 hydraulics, heavy-duty aluminium base, 3-inch PU casters, extendable footrest, and a 90°–135° multi-function reclining backrest — all in a reinforced steel frame chassis with a maximum load capacity of 150kg.
Technical Specifications
| Brand | DXRacer |
| Series | Master Series |
| Size | Plus / XL |
| Model Number | GC/XLMF24LTA/R |
| Colour | Red |
| Chair Type | Gaming / Office Chair |
| Maximum Load Capacity | 150 kg |
| Recommended Height | Up to 190 cm |
| Warranty | 2 Years |
| Lumbar Support | 4D Integrated Lumbar Support — Height and Depth Adjustable via Knob |
| Headrest | Curved Memory Foam Head Pillow — 3 Height Settings |
| Foam Type | High-Density Slow-Rebound Memory Foam / Cold-Cure Foam (Seat) |
| Seat Cushion | Swappable / Modular Seat Cushion |
| Design Intent | Extended All-Day Gaming and Office Use |
| Seat Height Adjustment | Yes — 47.5 to 55.5 cm from Floor |
| 360° Rotation | Yes |
| Backrest Recline | 90° to 135° |
| Rocking Function | Yes — Up to 15° |
| Tilt Lock Function | Yes |
| Headrest Height Adjustment | Yes — 3 Settings |
| Lumbar Height Adjustment | Yes — Knob-Controlled |
| Lumbar Depth Adjustment | Yes — Knob-Controlled |
| Armrest Height Adjustment | Yes |
| Armrest Forward / Backward | Yes |
| Armrest Width Adjustment | Yes |
| Armrest Rotary Adjustment | Yes |
| Extendable Footrest | Yes |
| Head Pillow | Curved Memory Foam Head Pillow — AP/PLMP |
| Lumbar Support | 4D Integrated Lumbar Support — AP/PLML4D |
| Armrests | 4D Adjustable Armrests — AP/AM4D129LE/N |
| Tilt Mechanism | Multi-Functional Tilt — AP/MT702ABFR |
| Hydraulic System | Class 4 Hydraulics — AP/GL80L40C4 |
| Base | Heavy-Duty Aluminium Base — AP/WBC350AL |
| Casters | 3-inch (75mm) PU Casters — AP/WCA75PU |
| Backrest Adjuster | 90°–135° Back Recliner — AP/AD135V3/N |
| Frame | Reinforced Steel Construction |
| Backrest Height (a) | 85.0 cm / 33.5" |
| Backrest Width (b) | 56.3 cm / 22.2" |
| Seat Base Width (c) | 55.5 cm / 21.9" |
| Seat Base Height (d) | 11.0 cm / 4.3" |
| Armrest to Floor (e) | 68.5 – 83.5 cm / 27.0" – 32.9" |
| Seat Base to Floor (f) | 47.5 – 55.5 cm / 18.7" – 21.9" |
| Maximum Load | 150 kg (330 lbs) |
Key Features
- 4D Integrated Lumbar Support — Full-Back Spinal Support with Knob-Controlled Height and Depth: Unlike removable lumbar pillows that shift, compress, or fall out of position during movement, the Master XL's lumbar support is structurally integrated into the backrest — moving with the chair and maintaining contact with the lower back regardless of recline angle. The right-side knob controls both height positioning (to align with the user's lumbar curve) and depth projection (to fill the gap between the seated spine and backrest surface), providing a personalised fit that accounts for the physiological differences between users.
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Curved Memory Foam Headrest with Three Hei
ght Settings — Active Neck and Cervical Support: The curved memory foam head pillow conforms to the natural contour of the neck and head rather than applying flat pressure — distributing contact across a wider surface area to reduce localised pressure points at the base of the skull. Three discrete height settings allow the headrest to align precisely with users of different heights, providing cervical support that standard fixed-height headrests fail to achieve for users outside the median height range.
- Modular Swappable Seat Cushion — Long-Term Comfort Without Chair Replacement: The Master XL's modular swappable seat cushion is a maintenance feature that addresses the most common long-term comfort failure in gaming chairs: seat foam compression. As the cushion loses density from sustained use, it can be replaced independently — extending the chair's functional comfort lifespan without replacing the entire chair. This is particularly valuable for users who sit for 8+ hours daily, as seat foam typically shows measurable compression within 12–18 months of intensive use.
- 4D Adjustable Armrests — Four Independent Directions for Full Posture Support: The four adjustment directions — height (68.5–83.5cm from floor), forward/backward depth, width, and rotary angle — collectively cover the full range of arm positioning that ergonomic guidelines recommend for reducing shoulder elevation, forearm pronation strain, and wrist deviation during keyboard and mouse use. The wide armrest-to-floor range (68.5–83.5cm) accommodates both short and tall users, enabling proper alignment where forearms rest parallel to the desk surface without requiring shoulder elevation.
- Heavy-Duty Aluminium Base and Class 4 Hydraulics — Stability and Safety at 150kg Capacity: The reinforced aluminium base provides a lower centre of gravity and higher lateral stability than standard gaming chair bases — reducing the risk of tipping during the dynamic movements characteristic of active gameplay. Class 4 hydraulics (the same grade used in commercial office seating) deliver smooth, controlled height adjustment from 47.5 to 55.5cm seat height and are rated to maintain safe operation at the 150kg maximum load rating. The 3-inch (75mm) PU casters provide smooth, floor-safe movement across both hard floors and carpet.
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
