Astro A20 X LIGHTSPEED with Playsync Audio and Lightsync RGB Wireless Gaming Headset
Astro A20 X LIGHTSPEED with Playsync Audio and Lightsync RGB Wireless Gaming Headset - White is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer various shipping methods to suit your needs:
- Second Day Delivery: 1 KD For Orders Below 25KD Free For above
- Same Day Delivery: 1.9 KD
- Express Delivery (90–180 min): 2.9 KD (Available before 08:00 PM)
- Ultra Delivery (30–90 min): 3.9 KD
(Available before 08:00 PM) - Ali Sabah Al Salim (Om Al Haiman), Sabah Al
Ahmed, Al Metla'a Areas: 5 KD - Digital Cards: Delivered for free
directly via SMS
Available from 11:00 am to 08:00 pm (Friday starting at 2:00
pm). Deliveries after 8 pm will be scheduled for next-day delivery.
Please note: Shipping policies and prices are
subject to change.
Care information
Care information
At Level Up, we are committed to providing the best experience for gaming enthusiasts. We offer high-quality products that cater to all your gaming needs. To ensure longevity and optimal performance, please follow the care instructions provided with each product. If you have any questions or need assistance, our team is always ready to help!
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
The Astro A20 X LIGHTSPEED is a versatile wireless gaming headset designed for players who want long battery life, clear audio, and multi-platform flexibility. With LIGHTSPEED wireless technology, PlaySync audio switching, and customizable LightSync RGB, it delivers reliable performance across PC, consoles, and Bluetooth devices.
The Astro A20 X combines low-latency LIGHTSPEED wireless audio with Bluetooth 5.3 support, allowing seamless switching between platforms. Its lightweight design, powerful 40 mm biocellulose drivers, and long-lasting battery make it ideal for extended gaming sessions.
Technical Specifications
| Headset Type | Wireless (LIGHTSPEED 2.4GHz, Bluetooth 5.3 & USB Wired) |
| Driver Size | 40 mm Biocellulose |
| Frequency Response | 20 Hz – 20 kHz (Microphone: 70 Hz – 20 kHz) |
| Audio Quality / Resolution | Up to 24-bit / 48 kHz on PC | Up to 16-bit / 48 kHz on consoles |
| Microphone | Boom microphone with omnidirectional pickup pattern |
| Battery Life | Up to 90 hours (lighting off) | Up to 40 hours (default RGB on) |
| Charging & Range | Rechargeable battery | Wireless range up to 30 meters |
| Weight | Lightweight for all-day comfort (only 290 g) |
Key Features
- LIGHTSPEED Wireless Performance: Ultra-fast, low-latency wireless audio via USB ensures lag-free gaming with up to 30 meters range.
- PlaySync Audio Base: Enjoy an outstanding audio experience with advanced support for dual audio sources simultaneously.
- Clear Voice Communication: Boom microphone with omnidirectional pickup pattern and wide frequency response for natural voice clarity.
- Comfortable and Lightweight Design: Weighing only 290 g, it is engineered for long gaming sessions without fatigue.
- Multi-Platform Flexibility: Works seamlessly and connects effortlessly with PC, Mac, gaming consoles, and mobile devices.
User Benefits
- Advanced Bluetooth 5.3: Enables smooth and seamless switching between intensive gaming sessions and mobile use.
- LightSync RGB Lighting: Customizable RGB lighting effects that can be adjusted or fully disabled to maximize battery life.
- Long-Lasting Battery: Keeps you in the game with fewer charging breaks, delivering up to 90 hours of continuous gameplay.
- Durable and Flexible Frame: Built with premium, lightweight materials for ultimate long-term comfort and durability.
- Software Control and Customization: Fine-tune and customize your audio profiles and lighting via Logitech G HUB and G Mobile app.
What's in the Box and Colors
- Astro A20 X LIGHTSPEED Wireless Gaming Headset
- PlaySync Wireless Receiver & Base
- Available Colors: Black (Model: 939-002247) | White (Model: 939-002253)
REFUND AND EXCHANGE POLICY
To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.
Subject to the below-listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.
iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution.
If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.
You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648
Good luck and have fun in the battlefield! 🎮
1- What is your return and exchange policy?
We offer a full refund within 14 days of the purchase date and exchanges within 30 days of purchase, provided the item is in its original condition with packaging, labeling, and the original receipt.
2- Can I exchange or refund items purchased during a sale or promotion?
Yes, items purchased during a sale or promotion can be refunded or exchanged within 14 days of purchase, provided they meet the conditions stated.
3- How long do I have to return or exchange an item?
You can return or exchange an item within 14 days for a refund and within 30 days for an exchange, as long as the item is in its original condition.
4- Are digital cards eligible for a refund or exchange?
Digital cards (iTunes, Google Play, Steam, Xbox, etc.) cannot be refunded or exchanged unless there is a clear defect. In case of fraud suspicion, we may hold the digital code until an investigation is complete.
5- What should I do if I receive a defective digital card?
If you receive a defective digital card, please contact our customer support immediately, and we will investigate the issue to find the best solution.
6- How do I know if my product is eligible for a refund or exchange?
Your product is eligible for a refund or exchange if it is in its original condition, unused, with all packaging and labeling intact, and accompanied by the original receipt.
7- Can I get a refund for items purchased with a discount?
Yes, as long as the item is returned within the allowed period and is in its original condition, you can receive a refund or exchange.
8- What happens if my order is flagged as fraud by your system?
If our fraud detection system flags your order, we have the right to hold the digital code until further investigation. If the order is confirmed to be fraudulent, the customer is responsible for any associated refund fees.
9- What are your delivery options and their associated costs?
We offer FREE next-day delivery. You can also choose Same-Day Delivery for an additional fee (+1.000 KD) or Express Delivery for an additional fee (+2.900 KD), with delivery available within 180 minutes.
10- How can I contact customer support for assistance?
You can reach us via email at support@level-up.gg or call us at +965 9914 5577 for assistance.
