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About us

Where Gaming Passion Meets Premium Gear!

Marhaba! And welcome to Level-Up, your ultimate gaming destination in the heart of Kuwait!🚀(^L^)

Already on board with us? Brilliant! You're part of an elite crew that knows where the fun escalates. 🎮

Eager to scale new heights in gaming? You're in the right place. Level-Up isn't just a name; it's a promise that with each visit, your gaming experience will soar to new levels.

LEVEL UP IS A PART OF ROYAL INTERNATIONAL LNC Established in 1995, we've grown from a passionate local store to a leading gaming powerhouse. With six premium showrooms under our wing and a presence in over 50 other gaming havens, we're the beacon for gamers across Kuwait.

Our home base stands proudly in Kuwait, but our digital doors are open worldwide with shipping that brings the thrill right to your doorstep. Easy, fast, and reliable, just how gaming should be!

Our Pillars 🏰

  • Shop

    From the latest consoles to the most sought-after games, our shelves are stocked with over 100 brands. We're your treasure trove of gaming glory, ready to equip you with the best gear in town.

  • Service Care

    Purchased a device from us? Rest easy knowing we've got your back. Our top-tier Maintenance Service Care ensures your gaming never stops. If your gear needs a tune-up, we're here with the tools and talent to keep you in the game.

  • Know / Learn

    Ignite your knowledge with our curated content designed to keep you ahead of the game. Learn the tricks, tips, and tactics that'll make you not just a player, but a connoisseur of the gaming world.

Ready to press start on an epic adventure? Level-Up awaits 🕹️

Level-Up isn't just a stop; it's a journey. A journey where every step is an ascent, every purchase an upgrade, and every interaction a leap towards gaming nirvana.

Join us, and let's hit the next level together! (^L^)

Questions, high-fives, or just in the mood to chat games? Reach out to us at, and let the games begin!

Contact Information


To ensure that our customers are shopping with confidence, Level Up offers a full refund within 14 days of purchase date and also offers an exchange within 30 days of purchase date.

Subject to the below-listed conditions:

1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.

2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt.

Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition.

iTunes, Google Play, Playstation/PSN, Xbox, Steam, Netflix and all other digital cards with instant email delivery cannot be refunded, unless there is a clear defect, we will then investigate and find the optimum solution. 

If you purchase a digital card, and our fraud system signals possible fraud, we have the right to hold your digital code until further investigation. If the order is deemed as fraud, the customer holds full responsibility for refund fees. 

3. A product will be refunded or exchanged only with the same amount stated on the receipt.

You guys are awesome and we are pleased to receive any feedback or complaints you might have by filling up our contact page or calling us: 66999648

Good luck and have fun in the battlefield! 🎮